[vc_row][vc_column][vc_tta_accordion style=”flat” shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”0″ no_fill=”true” collapsible_all=”true” title=”Do you Ship Internationally ? “][vc_tta_section title=”Do you Ship Internationally ? ” tab_id=”1566488851855-05320d2a-e894″][vc_column_text]Yes! We Ship Internayionally!

[/vc_column_text][/vc_tta_section][vc_tta_section title=” Who should I to contact if I have any queries? ” tab_id=”1566488851869-ce6bd154-7beb”][vc_column_text]You can use the İnformation in the Contact Section.

[/vc_column_text][/vc_tta_section][vc_tta_section title=” How do I track my order ? ” tab_id=”1566489019018-234b4585-16de”][vc_column_text]All Orders are equipped with Tracking Code.

[/vc_column_text][/vc_tta_section][vc_tta_section title=” How can I cancel or change my order ? ” tab_id=”1566489055143-e5becb50-827c”][vc_column_text]Just contact us!

[/vc_column_text][/vc_tta_section][vc_tta_section title=” How can I return a product ?” tab_id=”1566489089878-c81976c1-4b9c”][vc_column_text]Send the Product to the Address in the Contact Section and get Your Money back.

[/vc_column_text][/vc_tta_section][vc_tta_section title=” How long will it take to get my package ? ” tab_id=”1566491159723-64121c43-9834″][vc_column_text]Within Germany: 1 – 3 Days

Within Austria: 2 – 4 Days

Within other EU Countries: 3 – 6 Days

Within Other European Countries not included in the European Union: 4 – 8 Days

Around the World: 8 – 15 Days[/vc_column_text][/vc_tta_section][vc_tta_section title=” What Shipping methods are available ? ” tab_id=”1566491255194-844b769a-7a63″][vc_column_text]Standard Shipping

Express Shipping

Priority Mail[/vc_column_text][/vc_tta_section][vc_tta_section title=”How the Payment is made ?” tab_id=”1566491303569-10f5f317-bf18″][vc_column_text]Payments are made by Means of PayPal, Bank Transfer or Hire-Purchase.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you have replacement guarantee ?” tab_id=”1566491584135-e4f51d14-abaa”][vc_column_text]We are German Company.

We provide Two Years-Warranty for the Products You buy.

We support our Technical Service and Spare Parts for two years.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Which invoice is presented ?” tab_id=”1566491765882-486cda76-6ecf”][vc_column_text]For Bussiness Customers with VAT numbers from European Union Countries 19% VAT Refund Possible. Please contact with us before order.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where are the products coming from ?” tab_id=”1566491812597-bbbdcc67-4e2f”][vc_column_text]We have our own warehouses in Germany.

Goods are delivered from these warehouses.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is there a Customs Duty ?” tab_id=”1566491848992-e2badbc5-1e34″][vc_column_text]For buyers from the EU there is no Customs Duty.

Because goods from warehouses in Germany are delivered directly to buyers.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long is the product returned ?” tab_id=”1566491878709-0315cf3d-ff53″][vc_column_text]You can return the product you are not satisfied within one month.

(without damaging the product and packaging)[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]